Terms and conditions

Effective Date: 21/06/2025

Welcome to FutureSounds ("we," "our," "us"). These Terms and Conditions govern your use of:

• Our website: www.futuresounds.eu

• Attendance at our music events

• Purchases made through our online store

By accessing our website, purchasing a product, or attending any of our events, you agree to these Terms and Conditions.

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1. General Terms

• You must be at least 16 years old or have parental consent to use our services or attend events.

• You agree not to use our website, services, or attend our events for any unlawful purpose.

• We reserve the right to modify these Terms and Conditions at any time. Continued use of our services indicates your acceptance of any updates.

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2. Music Events (Tickets & Attendance)

A. Ticket Purchase

• Tickets are non-refundable unless the event is cancelled.

• Tickets may not be resold without our written permission.

• Entry may require a valid ID to match the ticket name.

B. Event Rules

• We reserve the right to refuse entry or remove any attendee for misconduct, intoxication, or breach of venue rules.

• No alcohol -16

• No liquor(+15%) -18

• No illegal substances, weapons, or prohibited items are allowed on-site.

• Security checks may be performed upon entry.

C. Photography & Media

• By attending, you consent to being photographed, filmed, or recorded for promotional purposes.

• We retain full rights to use event media for marketing, without compensation to you.

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3. Online Store

A. Orders

• All orders are subject to availability and confirmation.

• We reserve the right to cancel any order at our discretion, with a full refund if payment has been processed.

B. Payments

• We accept Bancontact, Visa, Mastercard, PayPal, ApplePay

• All prices are in EUR and exclusive of taxes 21% + shipping costs.

C. Shipping

• We ship to the European Union.

• Estimated delivery times are provided but not guaranteed.

• You are responsible for providing accurate shipping information.

D. Returns & Exchanges

• We accept returns within 14 days of delivery for unused and undamaged items.

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

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4. Website Usage

A. Intellectual Property

• All content on the website, including images, music, text, logos, and videos, is our property or used with permission.

• You may not copy, distribute, or use any content without our written consent.

B. User Conduct

• Do not post or upload any harmful, illegal, or offensive content.

• We reserve the right to suspend or terminate access to our website for violations.

C. Links to Third-Party Sites

• Our website may contain links to third-party websites. We are not responsible for their content or policies.

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5. Disclaimers and Limitation of Liability

• Our services are provided "as is" without warranties of any kind.

• We are not liable for any direct, indirect, or incidental damages resulting from the use of our services or attendance at our events.

• We are not responsible for lost or stolen items at events.

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6. Governing Law

These Terms are governed by the laws of Bruges, Belgium. Any disputes shall be resolved exclusively in the courts of [Your Jurisdiction].

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7. Contact Us

If you have any questions about these Terms, please contact:

FutureSounds

Email: gldmrk@futuresounds.eu

Address: 8000 Bruges, Belgium

Website: www.futuresounds.eu